Policy
Refund policy.
Last updated: January 2025
Due to the instant nature of digital products, all sales are generally final. However, we offer refunds in specific circumstances.
When refunds are available
Product significantly differs from description
Downloaded file is corrupted or incomplete
Accidental duplicate purchase
Unauthorized payment transaction
When refunds are not available
- Changed mind after downloading
- Lack of technical skills
- Compatibility issues (when requirements were stated)
- Request made after 14 days
- Fully consumed products (completed courses)
- Custom or personalized products
Refund process
Contact Support
Email refunds@waqaram.com within 14 days
Provide Details
Include order number, reason, and evidence
Review
Our team reviews within 2-3 business days
Processing
Approved refunds processed in 5-7 business days
Refund timelines
JazzCash / Easypaisa
2-3 days
Credit / Debit Cards
5-7 days
Bank Transfer
3-5 days
Digital Wallet
1-2 days
Unlimited listing upgrade
The optional unlimited listing upgrade is a one-time Rs 499 charge, not a subscription. It removes the free-listing limit and unlocks unlimited product listings for life. Commission stays a flat 9.3% per completed sale.
The upgrade is non-refundable once paid. The only exceptions are a duplicate charge, or a payment that cannot be matched to your account; in those cases we refund in full to the original payment method.
The upgrade is optional. Without it you can still publish your included free listings.
Need help with a refund?
refunds@waqaram.com · +92 349 9643712