Dispute Resolution
Fair & fast resolution.
Our dedicated team ensures fair resolution with transparent processes.
Report
Submit with details
Mediation
We facilitate discussion
Investigation
Thorough review
Resolution
Fair decision
Common dispute types
- Product not received
- Product not as described
- Defective product
- Payment issues
- Unresponsive seller
Resolution options
- Full refund
- Partial refund
- Replacement
- Store credit
- Seller warning
Before filing a dispute
Try contacting the seller directly, wait for the delivery timeframe, and gather evidence.
Need help?
disputes@waqaram.pk · 24/7 support